User Roles
BankNet allows each institution to add BankNet users and manage the applications their users can access. OCC-regulated institutions manage their users through two administrative roles: BankNet Agent and BankNet Auditor.
Administrative Roles
Each OCC-regulated Institution must establish at least one BankNet Agent and BankNet Auditor from their staff. A user can only be an Agent or an Auditor, not both.
The BankNet Agent is a bank representative that manages bank employee access to OCC Systems.
The BankNet Agent is the OCC’s trusted partner in the bank. A bank may have more than one BankNet Agent. The BankNet Agent manages OCC System accounts for its bank users by:
- Approving registrations for individual bank users with a business need for OCC System access, approving the applications that these individuals may access, and verifying current bank employment status and institutionally approved contact information (e.g., telephone, email address).
- Removing user access relative to the bank on OCC Systems when the individual is no longer employed by the bank.
- Contacting the OCC’s BankNet Technical Support Team with OCC System issues, as appropriate.
- Serving as the OCC’s primary contact at the bank regarding OCC System access.
In addition, BankNet Agents may, at their option:
- Fill out the registration form to add a bank employee as an OCC System user rather than have the user complete the registration form.
- Provide first line customer support to bank users as the primary OCC Systems contact.
The BankNet Agent Backup is an alternate to the BankNet Agent and carries out the Agent’s duties when the Agent is unavailable to do so. A bank may have more than one BankNet Agent Backup.
The BankNet Auditor is a bank representative that assists in maintaining the integrity of the bank’s list of OCC System users. They must review and certify the list of users no less than semiannually to eliminate those no longer employed by the bank. A bank may have more than one BankNet Auditor. The BankNet Auditor can be any bank employee that bank management wants to designate. The individual does not have to be an Auditor by trade.
Application User Roles
BankNet provides secure access to various applications. All BankNet users that are bank employees automatically have access to BankNet content and select applications, as listed below.
By default, all BankNet users that are bank employees have access to content and applications from the list below.
Applications:
- Canary
- LFT
- Secure E-mail
- Stress Test Tools
- Regulatory Capital Calculator
- Annual Operating Subsidiary Online Reporting Tool
- Calendar of Events
- Ask OCC
- Notify of Computer Security Incident
Content:
- Banker Resources Page
- Quarterly Financial Reports
- Call Report
- Bank Holding Company Performance Report
- Uniform Bank Performance Report (UBPR)
Users that are not bank employees or holding company employees will gain limited access to BankNet and will not see the applications and content available to bank employees. LFT will be the only available default application.
The BankNet Agent Backup is an alternate to the BankNet Agent and carries out the Agent’s duties when the Agent is unavailable to do so. A bank may have more than one BankNet Agent Backup.
The Assessment Account Update Tool provides a secure process for communicating assessment and contact information to the OCC.
- Bank Assessment Admin
This access must be specifically requested and approved. Using the Assessment Tool, these users can enter and/or update assessment payment and contact information as well as view the semiannual assessment fees for their financial institution. Please note that the information these users can view and update includes the bank’s routing and account numbers. Please ensure this access is strictly limited to individuals that have the authority to view and update this information before granting this permission. - Bank Assessment User
This access must be specifically requested and approved. Using the Assessment Tool, these users may only view information regarding their institution. Please note that the information these users can view includes the bank’s routing and account numbers. Please ensure this access is strictly limited to individuals that have the authority to view this information before granting this permission.
CAMP is the OCC’s complaint processing tool. The application facilitates complaint transfers and related communication to OCC-supervised national banks and federal savings associations.
CAMP access must be specifically requested and approved. Using the CAMP application, users may process consumer complaints and use the reporting feature to extract complaint data.
CATS enables authorized national banks, federal savings associations, and federal branches and agencies to draft, submit, and track Licensing and Public Welfare Investment (PWI) notices and applications.
- CATS - Drafter
This access must be specifically requested and approved by the bank’s BankNet Agent. Using CATS these users may electronically draft a licensing or public welfare investment application or notice to the OCC. This role should be limited to people in the institution or its organization that have the authority to perform these functions. - CATS - Submitter
This access must be specifically requested and approved by the bank’s BankNet Agent. Using CATS these users may electronically draft, sign, and submit a licensing or public welfare investment application or notice to the OCC. This role should be limited to people in the institution or its organization that have the authority to perform these functions. - CATS – Super User
This access must be specifically requested and approved by the bank’s BankNet Agent. Using CATS these users may electronically draft, sign, and submit a licensing or public welfare investment application or notice to the OCC. Also, this role may view any application previously drafted or submitted by any user on behalf of the bank. For this reason, this role should be strictly limited to people in the institution or its organization that have the authority to perform these functions. - CATS – New Institution
This access is only for External Attorneys, External Consultants or Unaffiliated Individuals. Access must be specifically requested and approved by the Licensing Agent. Using CATS these users may electronically submit a New OCC Institution application and associated filings to the OCC. This role should be limited to users that have the authority to perform these functions. - CATS – CIBC
This access is only for External Attorneys, External Consultants or Unaffiliated Individuals. Access must be specifically requested and approved by the Licensing Agent. Using CATS these users may electronically submit a Change in Bank Control (CIBC) application and associated filings to the OCC. This role should be limited to users that have the authority to perform these functions. - CATS – New/CIBC
This access is only for External Attorneys, External Consultants or Unaffiliated Individuals. Access must be specifically requested and approved by the Licensing Agent. Using CATS these users may electronically submit a New OCC Institution and/or Change in Bank Control (CIBC) application and associated filings to the OCC. This role should be limited to users that have the authority to perform these functions.
MLR supports an annual data collection process that provides information needed for OCC's supervision of BSA, AML, and OFAC compliance.
MLR access must be specifically requested and approved. Using the MLR Application these users may electronically submit their MLR data for the year and use the reporting feature to extract last year’s MLR data, conference call presentations, and other MLR information.